Why don’t utilities get the rate increases they request?

In spite of sophisticated financial and technical models, approving bodies routinely reject or reduce rate increase requests.

Hahn Public’s research tackled this question and in the process discovered that one key reason is the messaging utilities use.

New Report:

Rate Case Messaging Research

Download the Whitepaper

This study examines rate case messaging and provides guidance for senior managers and communicators on how to shape messaging to reduce public conflict and increase the opportunity for regulatory approval.

  • Gain insight into the ways ratepayers react to proposed rate increases
  • Explore perceptions of utility rates and rate increases
  • See which rate case messages resonate most with utility customers

Download the Infographic